Refund policy

All sales are final

Everything at One Potato is clearance and closeout merchandise, offered at deep markdowns in limited quantities. Because of this, all purchases are final sale — we do not accept returns or exchanges.

Stock availability

All orders are subject to confirmation of remaining stock. Because our clearance inventory moves quickly across multiple sales channels, an item may occasionally become unavailable after you place your order. If that happens, we will notify you and issue a full refund for the unavailable item.

Damaged, defective, or incorrect items

If your order arrives damaged or defective, or you receive the wrong item, email us at murphy@onepotato.com within 7 days of delivery with your order number and a photo. We'll make it right with a replacement (when available) or a full refund.

Cancellations

Orders can be cancelled only if they have not yet shipped. Contact us as soon as possible after ordering.